Hello, I am Liz Tonks. I am the Registered Manager/proprietor of Daisy Chain Home Support Ltd. I setup the company in April 2007 and since then, the company has grown from strength to strength. I have over 40 years experience working with older people in a variety of different care settings.  

 

I have worked for the N.H.S, Social Services and private providers in hospitals, residential care homes, nursing homes, day centres, sheltered accommodation and supported living. My passion is supporting older people to remain in their own homes for as long as they wish. Whilst working with older people I have gained a vast amount of knowledge to help our clients fulfil this wish. 

 

I initially decided to setup Daisy Chain Home Support as a Home Help Service but the demand for personal care became apparent, I decided to complete a level 5 Diploma in Health and Social Care and become registered with the Care Quality Commission, both of which were achieved in 2014. I have since achieved my Level 6 Diploma in Health and Social care (degree equivalent qualification).  

 

I take an active role in the office, visiting our clients, liaising with other professionals, offering advice and keeping family members updated as well as supporting my team. I feel privileged to have such a fantastic, dedicated team of carers who genuinely do care. Each and everyone of them go above and beyond the call of duty maintaining high standards of care at all times. The team treat their clients as they would expect their loved ones to be treated. 

 

I understand the importance of careful selection and recruitment and therefore hand-pick my team based on their personalities, attitude and experiences.  

 

 

Bobbi is based in the office and is also a fully trained senior carer with a Level 5 Diploma in Health and Social Care. Bobbi also has an Award in Education and Training. Bobbi has many years of experience working with older people as well as those of all ages with learning difficulties. 

 

Bobbi prepares the staff training, carries out assessments and draws up care plans. Her role also includes conducting quality assurance checks, supporting the Registered Manager with carer spot checks, reviewing client satisfaction data and co-coordinating social inclusion events with the events committee. Bobbi also completes monthly client invoicing. 

 

 

Charlotte is based in the office and is also a fully trained carer.  

Charlottte has many years of experience working with older people in the community.  

 

Charlotte's role includes conducting quality assurance checks and carer spot checks. Charlotte also supports the office with day to day duties. 

 

Charlotte hopes to develop her career further with Daisy Chain and is currently completing a Level 5 diploma in Health and Social Care Management.